CVS customers say unauthorized prescription refills still occur

Los Angeles Times

Barbara De Maria received calls from her local CVS store in Glendale recently saying that her son's prescription had been automatically refilled, as per his instructions. Problem was, De Maria's son had given no such instructions, and the prescription was for a temporary skin problem, not any type of chronic condition. No refills were needed. Even worse for CVS: De Maria, 60, works in the drug industry and knows a thing or two about how the game gets played.

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